Help plan and run special events designed to attract and retain high-value players. Responsibilities with your company: Main responsibility: Cultivate relationships with dozens of VIP players, make guests feel pampered, spoiled and eager to return to the casino so as to build good will & customer loyalty, which are key to increasing company revenue. Neil Pacheco, 38, VIP casino host for Graton Resort & Casino in Rohnert Park and director of community engagement for the Hispanic Chamber of Commerce of Sonoma County, is one of North Bay Business Journal's Forty Under 40 notable young professionals for 2019.